As soon as your order has left our warehouse, we'll send you a shipping notification email to keep you informed. The email will contain your Australia Post tracking number so you can track the progress of your order through the Australia Post website.
Not to worry if it doesn't work immediately - it often takes up to 4 hours for it to be searchable in the system.
Our delivery partner Australia Post are currently experiencing delays to delivery due to overwhelming pressure on the delivery network. As a result, your order may take longer to arrive. Please allow 10 business days after receiving your order confirmation before contacting us regarding your order. We also recommend downloading the Australia Post tracking app to your phone for up to date information about your parcels.
For additional information from Australia Post, please visit their website and subscribe for updates.