If I return an item to Cookware Brands, will I get reimbursed for shipping costs? No, unless it is due to our mistake, your shipping costs will not be refunded. Related articles Can I return or exchange an item I am not happy with? Can I return or exchange for change of mind? How do I find warranty information for a product? What delivery partner do Cookware Brands use? Can I change or cancel my order after I have placed it?