Each range of goods provided by Cookware Brands is subject to specific warranty terms, limitations and exclusions:
- Which are supplied with the goods; and
- Which are available from the customer care team upon request.
Cookware Brands will replace any goods that arrive at their destination faulty or damaged. Notification of faulty or damaged products must be received by our customer care team within 48 hours of the package being received. Under these circumstances, we will provide instructions on how to return goods in an appropriate manner. To obtain these details, please contact our customer care team.
Cookware Brands will replace any undamaged item within 30 days of purchase so long as the product is returned in its original condition including unopened and unmarked packaging and accompanied by proof of purchase in the form of an original tax invoice/receipt and/or packing slip.
Any products returned to Cookware Brands are at the customer's own cost and risk.