Can I return or exchange an item I am not happy with? May 16, 2019 08:15 Yes you can, provided the item and packaging has not been damaged. Related articles If I return an item to Cookware Brands, will I get reimbursed for shipping costs? How do I find warranty information for a product? What if I receive a damaged product or the wrong item? How much does shipping cost? Can I make a change to my order after I have placed it?